TERMS & CONDITIONS
TERMS
Goods are priced in GBP. Full payment for orders must be received in full prior to dispatch. We can accept valid bank transfers and all major credit cards and PayPal.
CANCELLATIONS, DAMAGED OR INCORRECT GOODS
Merchandise is made & packaged to order and therefore you cannot cancel orders. All sales are final.
Ceremony Ltd will not accept charge-backs for handling and/or service charges of any kind.
All of our merchandise is inspected before it is placed for purchase. If merchandise is received damaged, contact us within 5 days of receiving your shipment and we will either a)replace the merchandise, if in stock, b) offer a substitute, or c) give you an in house store credit to be used towards future purchases. Ceremony Ltd will indicate where to return your merchandise to. If an order is lost during shipment it is the buyer's responsibility. Return shipping on all items will be paid by the buyer. Shipping and handling charges are non-refundable.
When you return an item, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns.
This returns policy does not affect your statutory rights.
IMAGES
If The Purchaser wishes to sell Ceremony Ltd merchandise online then The Purchaser must use Ceremony Ltd official images. Access to images will be provided upon request.
OTHER INFO
For online sales The Purchaser must acknowledge the clothes are Ceremony by Wojcik / Wojcik
You can place a top-up order at any time
You'll have access to our media photographs for promotional / website use
PAYMENT
The minimum wholesale orders amount is £1000
Customers are required to pay in full prior to delivery.
Accepted payment methods for wholesale orders include bank transfer, PayPal, Visa, Visa Electron, Visa Delta, MasterCard, Maestro and Solo.
SHIPPING
Ceremony Ltd reserves the right to ship orders up to thirty (30) days prior to or later than the stated ship date displayed at time of order.
COMPLAINTS
If we should receive a complaint about any part of our service by e-mail, then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially, and effectively.
Email us at: info@ceremonyltd.com